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34% Increase in Downloads and 22% Higher Sessions per User with Full-Cycle LiveOps Support

Transforming Customer Experience with AI-Driven Insights.

Empire Rift

Product Name

iOS & Android

Platform

Mobile Gaming

Industry

Project Details

A midcore mobile game studio struggled to sustain engagement and post-launch growth despite strong core mechanics and promising early traction for its strategy RPG. To improve repeat sessions, strengthen retention, and revive download momentum, our team implemented a full-cycle LiveOps framework with structured event planning, seasonal content cadence, optimized rewards, personalized player engagement, and monetization tuning, helping the studio create a more consistent, scalable, and performance-driven post-launch ecosystem.

Scoping Out the Project

Build a structured LiveOps roadmap with weekly, monthly, and seasonal content planning.

  • Design event-driven engagement systems to increase session frequency.
  • Optimize in-game economy, rewards, and progression loops.
  • Implement player segmentation and behavior-based targeting.
  • Enhance monetization strategies with dynamic offers and bundles.
  • Enable continuous performance tracking and LiveOps optimization.

Facing Challenges Head-On

Declining Player Engagement

Players were not returning frequently due to lack of compelling events and repeatable engagement loops.

Stagnant Download Growth

The game lacked content-driven momentum to drive organic installs and re-engagement spikes.

Unstructured LiveOps Execution

No defined event calendar or content pipeline resulted in inconsistent updates and poor planning.

Monetization Fatigue

Static offers and repetitive bundles reduced player interest in in-app purchases.



Solution

Implemented a full-cycle LiveOps framework with a structured content calendar and event cadence.

  • Designed weekly and seasonal events including leaderboard challenges and limited-time missions.
  • Optimized reward systems, progression pacing, and player incentives.
  • Introduced behavior-based segmentation for personalized offers and engagement strategies.
  • Enhanced monetization with dynamic bundles aligned to player activity and event timing.
  • Enabled continuous tracking, A/B testing, and real-time optimization of LiveOps performance.

Technologies

AWS

AWS

Unity

Unity

React.js

React.js

Docker

Docker

Firebase

Firebase

Key Features

Structured LiveOps Calendar

A 90-day rolling LiveOps roadmap ensured consistent content delivery and predictable engagement cycles.

Event-Driven Engagement System

Weekly events, seasonal campaigns, and leaderboard competitions increased player activity and repeat sessions.

Dynamic Monetization System

Contextual offers and rotating bundles improved purchase intent and reduced player fatigue.

Data-Driven Optimization

Real-time analytics and A/B testing enabled continuous improvement of events, rewards, and player experience.

Result & Achievement:

34% increase in total downloads, 22% higher sessions per user per week, 19% improvement in Day-30 retention, 27% growth in daily active users, 15% increase in average session time, and 18% uplift in in-app purchase conversions highlighted the overall impact of the LiveOps support strategy.

Timeline

Our Team

2

Backend
Developer

1

QA
Engineer

1

DevOps
Engineer

2

Game
Developers

1

Frontend
Developer

1

Game
Designer

Client Image

Empire Rift

Post-launch growth was a major challenge for us. Red Apple Technologies helped us build a complete LiveOps system that not only improved engagement but also significantly increased downloads. Their structured approach made a real difference.

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